Diane Clegg, Simon Lang, Jeff Fiebrich, Freescale Semiconductor Inc.
Whether a company is large or small, audits are important factors in continually improving business practices. Ultimately, improved business practices will assure customer satisfaction and drive project effectiveness. Audits can be used to identify best practices to be shared across the company as well as identify areas needing improvement. Good planning is imperative to a successful audit. Audit planning requires not only creating a schedule, but ensuring the appropriate people are available to be audited. Preparation is the key element in planning an effective and efficient audit. This will include scheduling, recruiting the team, training and kick-off meetings. Then determine the right skill set you will need to fill the auditor role. This role will be critical to preparing auditees, proper reporting, avoiding audit challenges and, if necessary, managing 3rd party audits. No matter what combination of audits is right for your organization, planning and monitoring of the system is key. Drive for an understanding of the value your overall audit program brings to your organization and your customers. Align your Key Process Indicators with your company’s strategies, track them, change things when necessary and, above all, maintain the integrity of your audit program.
Diane Clegg, Simon Lang, Jeff Fiebrich, 2011 Technical Paper, Abstract, Paper, Slides
