Julia Wester, LeanKit
There are a thousand metrics floating around and it is difficult to tell what is truly important. Whether you’re the person who is being measured by something that doesn’t quite make sense or the leader that is trying to figure out just how the heck to show to others that her team is successful, there are a lot of questions out there and a lot of people that are just feeling injured by metrics.
Julia Wester will share examples of good and bad techniques for using data when coaching teams. Come, listen and learn how to avoid the pitfalls of managing by numbers, including how to identify and avoid vanity metrics,
how to choose metrics that drive desired behaviors, and ways to visualize balanced team metrics that enable continuous improvement.
Julia Wester, 2016 Technical Paper, Abstract, Paper, Slides, Notes, Video.
