Venkat Moncompu, West Monroe Partners
User-experience-design (UXD) and Quality-by-Design (QBD) both involve a shared tool-set. Both methodologies use conceptual, behavioral and interaction models to facilitate understanding the user needs and the context of use. This paper suggests that an exploratory tester can exploit the synergies implied by the shared tool-set.
Using a case study, this article attempts to demonstrate how the insights gained through the analysis and review of the UX design artifacts aids the discovery and learning during exploratory testing. It is compelling to see the usefulness of scenario-based contextual design in providing a foundation for unscripted exploratory testing. The case study further shows the gap that exists in these teams rich in engineering culture that is at odds with the exploratory testing which is more of an art than science.
Venkat Moncompu, 2012 Technical Paper, Abstract, Paper, Notes