Madhuri Karanth, Intel Security and Sandeep Karanth, Dataphi Labs
In this fast paced technology savvy world, we have lesser and lesser time to understand and effectively use complex systems, products and processes. For a good learning experience, the product development teams must provide high quality product documentation in a timely and cost efficient manner. This makes product documentation an important customer facing artifact. Authoring has come a long way since the traditional typing on Microsoft word days. It is no longer about dumping heaps of information at one place and spending long hours formatting the same. Structured documenting brings in more value, is easy to understand, locate, and assimilate information.
This paper explains how we have used DITA (Darwin Information Typing Architecture) to author, publish, and deliver business and technical content to achieve:
- Simplified content creation
- Easy to understand documentation
- Separate content from formatting
- Significantly reduce manual errors
- Automate reuse of content
- Save costs
Target Audience: Intermediate
2016 Technical Papers, Madhuri Karanth and Sandeep Karanth, Paper, Slides, Notes, Video.
