Some are combative and drive a wedge between departments. Some are useless or easily gamed. Some don’t make any sense at all. So what’s an agile team to do if they want to measure the quality of the software they are working so hard to produce?
Jenny Bramble suggests looking inward, past all the obvious metrics and the heart of the team. The team’s morale can accurately predict the quality of the software they produce. In this talk, she will discuss some common metrics and their pitfalls before making the case for morale as the top QA metric. She’ll show how to measure changes in morale over time and what you can do to help increase the morale–and thus quality!–of your team.
Key takeaways include:
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Description of various commonly used metrics and their pitfalls
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Why morale is the best indicator of the quality of a product
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How to actually measure morale in a meaningful way
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Increasing morale to increase the quality
Presenter
Jennifer Bramble, 2019 Special Guests, Slides
