Kathy Iberle, Hewlett-Packard
Discover how HP is applying lean principles to drive the integration of large systems, resulting in both higher quality and higher productivity.
In the HP printer business, lean integration is:
- Reducing cost by driving synchronization of delivery across technology components.
- Improving the customer’s experience by making customer workflows functional and visible early and often throughout the lifecycle.
- Making complex programs easier to manage by providing visibility into what the product can and cannot do.
This paper will include an introduction to Lean software and systems development and a reference list. Lean systems development is a superset of agile software development. Lean is able to handle situations that the most commonly known agile methods do not address, including large, complex and partial waterfall systems, by applying methods deriving from queuing theory and statistics.
The paper will then demonstrate the methods with progress reports and/or results from actual projects in the HP Inkjet and LaserJet businesses. There is enough data as of this writing to demonstrate what we are doing, why and how well it is (or isn’t) working. The paper will show the management methods utilizing cumulative flow diagrams and the power of this method. Higher quality and productivity will be demonstrated with examples and anecdotes.
I’m very excited about the Lean methods – in my opinion, Lean is the next big thing in software engineering – and I hope to be able to share it with the Pacific Northwest Software Quality Conference audience.
2010 Technical Paper, Kathy Iberle, Abstract, Paper
