Mozilla
Marlena Compton has been testing software since 2007 and has an innate talent for making developers feel angry, inadequate and ashamed. After noticing that happy developers make better software, she embarked on a journey to learn how to be an effective tester and help the developers feel supported, at the same time. This led her to research psychology and communication skills as they apply to testing with friend and licensed counselor Gordon Shippey.
Papers/Presentations
- Hard Lessons About Soft Skills – Understanding the Psyche of the Software Tester - Marlena Compton, Gordon Shippey, 2011 Technical Paper, Abstract, Paper, Slides
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