Val Lord found her way to working in Tech through a desire for a new career and a move to the Bay Area. Prior to that, her days were spent working in Operations for Manufacturing companies, where she developed a love for process improvement, understanding systems and building relationships to get things done.
Her QA career started with a foundation in Product Design where she learned to solve challenging problems and be user focused. Those principals carry through to her QA work. She looks at any testing or management question through a lens of empathy and curiosity. She loves being embedded on a development team “reporting the news” (talking with engineering teams about things found in the app) and keeping an eye out for potential risk. What really lights her up is working together with Product Development teams to build products that empower businesses to be successful. She believes that the success of any team comes from supporting people as humans so they can do their best work.
