Suzanne Miller, Software Engineering Institute (SEI)
If you’re doing software product development based on Agile principles, you’ve already adopted something of a service mindset, especially from the viewpoint of co-creating value with your customers. Many service delivery and improvement processes align with, and complement, agile product development. For example, methods related to Capability and Availability Management align well with KanBan work in process analysis and limitation, helping already Agile teams streamline even further. Techniques for ensuring service continuity can be used to extend typical agile practices and prepare a team for significant disruptions in its operations. Suzanne Miller, a leading SEI researcher in adopting agile practices in constrained environments like the Department of Defense, will get into the details of selecting and using agile-compatible practices to enhance your product development capabilities.
When the workshop is completed, the attendees will be able to:
- Select and adapt service practices that enhance agile development
- Help the customer/agile teams prepare for operations disruptions with minimal loss of development continuity
- Analyze capability and availability management techniques in the context of Agile development, producing more resilient systems and teams
Target Audience: Intermediate
Suzanne Miller, 2012 Workshop, Abstract
