Peter Hartauer, QualityMinds GmbH
Communication is essential for a good project.
Only by an intense communication of all participants, an acceptable result can be reached. However, it is always difficult to establish it.
This talk encourages all project participants to think about their own methods of communication. It uses a real-world example to point out one specific problem: the “Chinese Whispers” cumulative error, which is characterized by people talking only to the person next in their hierarchy. It results in distorted information and creates an outcome quite different from the input. The talk will present the issue in a humorous way and give some solid advice.
Key takeaways:
- Communication must take place between all project participants.
- You should ask people questions to truly understand the problem.
- How to listen and read carefully.
Peter Hartauer is heading the Testing Essentials team at QualityMinds GmbH in Nuremberg, Germany. He is a quality engineer and a tester by heart – because good products are fun. He introduced new methods and techniques for an effective quality assurance in numerous projects. A coach and a consultant for many years, he is a passionate team leader, knowledge sharer, innovative thinker, and testing precursor.
Peter Hartauer, 2018 Technical Presentation, Abstract, Paper, Slides
