Scaling tech work while maintaining quality - hint - community is the answer
Despite the power of AI, the demand for freelance technology professionals is surging as companies seek niche skills and the traditional profile of full time employee is being challenged. The global gig economy generates $204 billion and is expected to grow 17% in 2023, with the United States predicted to have more gig workers than non-gig workers by 2027.
But how do you keep quality as you scale global delivery with freelance gig workers?
Cobalt has scaled to 400 plus freelance tech workers over 3 years, and the original trust model methodology no longer works. We have put technical and professional controls in place that we had never considered before but fundamentally quality comes from developing a community of this team.
Katherine Payson
Kathy Payson is currently the Director of Delivery operations at the world leading pentesting as a service provider, Cobalt. She oversees the execution of over 4000 pentests a year delivered by the world’s top freelance community of security researchers, helping organizations to improve their software quality.
Kathy has over a decade in the cybersecurity space and holds an MBA in leadership.