To measure or Not to Measure? That is The Question.

Fixing quality is not an easy task. It involves changing the culture, changing the processes being used and sometimes even changing how engineering of software is done. But how do you know that any of the change agents you have used are actually successful?
In my experience, I went ahead and started measuring quality but did not get feedback in time. In retrospect, I realized that I confused product and productivity metrics. In this talk, I want to share the metrics I measured, how I measured them and what feedback I started getting on them. I will also share tips on how best to represent these metrics and how to get team buy-in on their usage. Can we even measure quality?
What metrics are useful for measuring Quality?
Keep an eye on the difference between product & productivity metrics

Maryam Umar, Rezolve

Maryam Umar works in London as Head of Quality Engineering. She started her career 14 years ago as a QA test engineer in the finance and mobile industry. After transitioning to the eCommerce sector, Maryam performed QA in various capacities for online restaurants and travel services. She continues to work in QA as a leader now with special focus on sustainable delivery practices. In addition to this, Maryam has been a keen advocate of creating and sustaining diverse teams. She has been speaking at schools and universities to educate students about what the industry has to offer and what a creative space it can be.